Shipping Terms

HOW MUCH DOES SHIPPING COST?

We offer express shipping at a flat rate of $15.99 or standard shipping at $6.99 per order. If the total amount of your order exceeds $50, shipping is free.

CAN I STILL CHANGE OR CANCEL MY ORDER?

If you need to make changes to your order, please contact us at support@themoryshop.com before 3:00 PM PST. After this time, we will not be able to make changes.

WILL I RECEIVE A TRACKING NUMBER?

An email will be sent after your order ships.

If you do not receive one, please email support@themoryshop.com.

All orders require a signature upon delivery. Please ensure your provided address is manned during business hours.

WHICH COURIER DO YOU USE?

themoryshop.com uses FEDEX, USPS, DHL.

IS A SIGNATURE REQUIRED FOR DELIVERY?

A signature is required upon receipt of the item. Please ensure that you or someone else is present to receive the package.