Privacy Policy

Applicable Law

We are committed to protecting your personal data and the rights set out in this policy reflect your rights under applicable law.

Applicable laws for the purposes of this policy are: (a) the Data Protection Act 2018 and the Privacy and Electronic Communications (EC Directive) Regulations 2013; (b) the General Data Protection Regulation (Regulation (EU) 2016/679) (“GDPR”) until it ceases to apply in the UK; and (c) where applicable, any laws ratifying or otherwise adopting the GDPR in the UK and any applicable associated or supplementary data protection laws or regulations.

We recognise that, as an international business, some of our customers are resident in jurisdictions other than England and Wales. In certain circumstances, the local laws of those jurisdictions may, through their application, grant a customer rights in relation to the personal data they provide to us. We assume that the rights set out in this policy also provide you with such protection with respect to your personal information. Please email our Data Protection Officer at support@themoryshop.com to discuss any further questions you may have.

Disclaimer

themoryshop.com collects important customer information to enhance and personalize your shopping experience. This information allows us to communicate with our customers about our products, services and promotions.

The privacy policy described below (the "Privacy Policy") applies to the entire website themoryshop.com ("the Site", "we", "us" or "our"). Terms such as "you", "your" and other similar expressions refer to our customers or the specific users of this Site. By visiting and using the Site, you accept the practices described in this Privacy Policy.

Information Collected

When you place an order, submit your account information, or participate in themoryshop.com promotions or surveys, our website collects your personal information such as your name, email address, mailing address, and payment information (credit card numbers and bank accounts). themoryshop.com uses your information collected online to process and fulfill your order. In addition, your email address may be collected at various points on the website (including when you place an order with us) so that we can send you any necessary email messages related to your order, such as order and shipping confirmations.

In addition, we store your purchase history, product interests, and any other membership details that may allow us to improve your shopping experience. Analytics such as website usage and traffic patterns are also considered to help us improve the design of our website, the products we produce, and the exclusive services we offer. At themoryshop.com, we understand and recognize that we must maintain and use customer information responsibly.

Please note: You are not required to submit any information to our website. However, without providing the requested information, you may not be able to access certain features of our website, including viewing our showroom, placing an order, or enrolling in other services related to themoryshop.com membership.

Additional Ways to Obtain Information

Cookies

As you navigate our website, your preferences are saved through the temporary use of "session cookies." Cookies allow our systems to collect information about your browser and monitor your navigation patterns as you browse the website. We may also use technologies such as our own cookies to provide you with enhanced online display advertising tailored to your interests. Website users have the option to accept or disable cookies at any time through their browser. If you choose to disable your cookies, your user experience may be limited.

Website Statistics

Web data is collected to monitor user trends on our website. Analytical data such as hits to our server, traffic patterns, and page views tell us where our audience is coming from and how they interact with us online. This type of information collected does not personally identify specific website users. In addition, like most websites, our website may use "web beacons," "pixel tags," or other tracking technologies to help us study the actions of our users using non-personally identifiable information. This data may be aggregated with similar data collected from other users to help us improve the products, services, and our overall website experience.

Sharing Information with Third Parties

themoryshop.com may also share your personally identifiable information and/or non-personally identifiable information, including your name, address, email address, and any transactions you conduct with us on our website or offline, with a third-party advertising partner and its service providers to deliver advertisements tailored to your interests when you visit certain other websites. Our advertising partner anonymizes the data we provide.

themoryshop.com will never rent or sell your email address. We do not share credit card information with third parties except for the purpose of processing payment for your order and as required by law. If for any reason you choose to access a third-party website linked to our website, you do so at your own risk. We assume no responsibility for how these third parties collect, use, protect or disclose any information you provide.

Age Requirement

themoryshop.com is intended for users 18 years of age or older. If you are under 18, you may not submit any personal information to us.

Security

We use best-in-class physical, electronic and administrative safeguards to protect your personal information and credit card information. These safeguards help us prevent fraud and unauthorized access and maintain data accuracy. In addition, we use professionally reasonable efforts to block access to your personal information by themoryshop.com employees and corporate partners to ensure that your personal information is always secure.

Policy Changes

themoryshop.com may change this privacy policy at our sole discretion to better serve our customers. Please check back periodically to learn about new changes.

Summary

themoryshop.com takes your privacy seriously. When our customers interact with us, we want them to feel confident that their personal information and credit card details are protected. Just as we are committed to providing you with the very best products, we are equally committed to providing our customers with a safe and secure shopping experience. The personal information we collect from our website helps us better understand the interests of our audience and continually strive to provide you with improved service.

If you have any questions or suggestions about our privacy standards, please email

support@themoryshop.com